Overstock.com advertising false hidden tracks of Recovery?

[mexicant_wrappa]

I spoke with their customer service department and they had my inquiry about the track list forwarded to their Product Department.

I should hear back from them within 1-2 business days.

[RadicalMGuy]

Those aren't fake, those are gonna be the extra songs on Recovery: Recovered

[Haunted Inferno]

omg a review on it says there real. But i dont know if i believe it wouldnt we have heard it if they were real??

[MackBook]

Those aren't fake, those are gonna be the extra songs on Recovery: Recovered

I heard from a leak from Em's official twitter that his maid has access to that it is called Recovery: Getting There.

[goblue418]

whos gonna take one for the team and buy it?

[Haunted Inferno]

whos gonna take one for the team and buy it?

haha i want to but kinda dont cus i dont trust it

[MackBook]

whos gonna take one for the team and buy it?

We should all pitch in to one TRShady paypal account and share it.

[MackBook]

"Album is amazing, love almost every song, was suprised at the quality of the 3 exclusive bonus tracks. was expecting them to be fake, but they were better then most songs on the actual album, suprised i cant find them anywhere else. definately worth the money."

That review seems too fishy...

[Haunted Inferno]

"Album is amazing, love almost every song, was suprised at the quality of the 3 exclusive bonus tracks. was expecting them to be fake, but they were better then most songs on the actual album, suprised i cant find them anywhere else. definately worth the money."

That review seems too fishy...

exactly my point it makes a big deal out of the bonus tracks and nothing else like someone is just messin

[fearless31666]

"Album is amazing, love almost every song, was suprised at the quality of the 3 exclusive bonus tracks. was expecting them to be fake, but they were better then most songs on the actual album, suprised i cant find them anywhere else. definately worth the money."

That review seems too fishy...

But I Hope its True

[James Deuce]

Someone could ask Paul via Twitter if those are real. He probably won't say anything back but it's worth a try.

[Emadyville]

is it a subliminal hint?

he just had a strap-on added...

wait, what

[mexicant_wrappa]

Please everyone don't buy it just yet to see if the songs are there. Those reviews might be from Overstock.com staff just to make it seem it is really real.

I should get a reply in a few days from their Product Department. We will see what they say.

Here is the first chat I had with their customer service:

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Welcome to Overstock.com Live Chat, you will be joined with a chat representative as quickly as possible.

Welcome to Overstock.com Customer Service, you are now chatting with Erick.

Erick: Thanks for visiting Overstock.com, this is Erick, how can I help you?

Guest: Hi, I would like to verify the information on one of your item's description.

Erick: Hi.

Guest: Item#: 12755642

Erick: I will be glad to help you with the product information.                                               

Erick: I understand that you are referring to the 'Eminem - Recovery'.

Guest: Correct.

Erick: Thank you.

Erick: Can I please know your concern?

Guest: The last 3 songs "Ready to Fall", "Worth Dying For", "This Is Not Goodbye"...can you verify that those songs are actually on the CD?

Erick: I will be glad to check that for you.

Erick: Would you mind holding for 2-4 minutes while I check that for you?

Guest: No problem.

Erick: Thank you for holding.

Erick: Yes, the CD includes the songs Ready To Fall - (featuring Nate Dogg), Worth Dying For, This Is Not Goodbye.   

Guest: So are those songs an "Overstock.com Exclusive"? I ask this because stores like Amazon, Best Buy, Wal Mart, Itunes, etc, DO NOT have those songs.

Erick: I do understand your point. However, it should has the other websites doesn't have those songs included on the same cd.

Erick: Please note that the CD includes the songs Ready To Fall - (featuring Nate Dogg), Worth Dying For, This Is Not Goodbye.

Guest: Is there someone you can send this inquiry to so they can verify the information 100% regarding those last 3 songs?

Guest: I would like to know this information before I make my purchase.

Erick: I certainly understand your point. However, we make every effort to ensure the authenticity and accuracy of the products and information found on our website. Because of these efforts, we will guarantee the authenticity of products sold on our website.

Erick: According to our International Return Policy if the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.

Erick: You can initiate a return for most new and unused items within 30 days of delivery for a full refund.

Guest: Ok, but I would rather not go through the hassle of buying the CD only to find out the songs are actually not there. Therefore can you forward this inquiry to a specialist in your product department?

Erick: Let me check what can be done.

Erick: I am routing this concern to a Specialized Representative at the Products Department to check on this, who in turn will get back to you in 1-2 business days via email or phone.

Erick: Can I please have the email address registered with Overstock.com?

Guest: xxxxxxxxxxx@hotmail.com

Erick: Thank you.

Erick: We appreciate your business and apologize for any inconvenience that this may have caused. You’re a valued customer, and we’re committed to providing you with the best service possible.

Erick: I’m happy to help. Do you have any further questions for me?

Guest: Has the request been sent to the Product Department?

Erick: Yes, I have forwarded the message to check on this. The reference number of this chat conversation is 100806-009654.

Guest: Ok, that is all.

Guest: Thanks for your time.

Erick: You're welcome.

Erick: Thank you for visiting Overstock.com. Have a nice day.

Chat session has been terminated by the Overstock.com Service representative.

And here is the second chat I had with customer service regarding the item's reviews claiming the bonus songs are real (I wanted them to tell me whether the persons who wrote the reviews ACTUALLY bought the CD and were not writing fake reviews...they didn't want to tell me, but they did tell me the reviews are inspected first before being published):

Code: Select all

Welcome to Overstock.com Live Chat, you will be joined with a chat representative as quickly as possible.

Welcome to Overstock.com Customer Service, you are now chatting with Nicky.

Nicky: Thanks for visiting Overstock.com, this is Nicky, how can I help you?

Guest: I have a question about Item#: 12755642

Nicky: Sure, go ahead with your question.

Guest: Can you verify if the last 3 songs on the album are really on the CD?

Nicky: I'm happy to help you with the required information.

Nicky: Is it for the 'Eminem - Recovery'?

Guest: Correct.

Nicky: Yes, the songs which are mentioned on the description will be on the CD.

Guest: I ask this because stores like Amazon, Best Buy, Wal Mart, Itunes, etc, DO NOT have those last 3 songs listed.

Guest: So are those songs an "Overstock.com Exclusive"?

Nicky: Yes, it should come with all the songs that is mentioned.

Guest: I see the item has 2 reviews and they state the CD does come with the bonus songs mentioned. Can anyone with an account post a review on the item? Or do they have to have bought it to be able to write a review?

Nicky: Yes, people can write the review if the have an account with us.

Guest: But they don't have to have bought the item necessarily, correct?

Nicky: Yes, there is not need to place the order to write the review.

Guest: I see.

Guest: I already have this CD and I am looking to buy it again just because of those extra songs listed. Since the 2 persons who wrote the review both claim the bonus songs are indeed on the CD, would you be kind to verify whether those users ACTUALLY bought the CD and are not lying about the item?

Guest: This would clear the doubts I have about the item for sure.

Nicky: I'll notify our Specialized Representative in the Warehouse Department to help you in this regard.

Nicky: They will contact you within 1-2 Business Days via email or phone with the information you required.

Nicky: Can you please confirm your email address, phone number and the time zone to contact you?

Guest: I am going out of town and won't be back until next week. I would like to place my order right now.

Guest: Can't you just look up the 2 persons who wrote the reviews on the item page and see if they have purchased the CD?

Guest: That is all I would need to know to proceed with my purchase right now.

Nicky: Please note that all the review will be checked by our Specialized Representative in the Marketing Department before it get posted on the website.

Nicky: Hence the review will be true.

Guest: So are you saying that if right now I open an account and go to the item page and write, for example "Those bonus songs are FAKE". Are you saying my review would get rejected because what I am writing is false?

Guest: Hope I am not confusing you, I would just like to know the reviews are legitimate.

Nicky: Yes, you are right.

Nicky: All the reviews posted on the website are true.

Nicky: Please note that if you receive the incorrect item on the order you may return it for a full refund.

Nicky: You are welcome. Is there anything else I can help you with?

Guest: that is all thanks

Nicky: Thanks for visiting Overstock.com, we appreciate your business. Your feedback is important, please click 'Close' and take a moment to complete the brief survey which appears.

Chat session has been terminated by the Overstock.com Service representative.

[TheHundred$]

DAMN!

What if!?

[Haunted Inferno]

PEOPLE

i jus posted fake review sayin bonus songs were fake, to see if they put it in the reviews or check to see if its real like they said.

If they put up my review then we know they are lyin an songs probz aint real. but so far they havnt put my review up