having a problem with ordering something online

[Sophie]

That's American right? They usually take a lot longer to ship to UK.
I wouldn't expect problems if it was from the proper site

[Dark Blue]

are you talking about Abercrombie & Fitch?

[Sophie]

Most likely the contact details will be on the proper site if you need them. And if I order from New Look or somewhere, it usually doesn't have the details and I got that order through all fine so you should be okay

[Dark Blue]

http://www.abercrombie.ca/anf/index.html well at the bottom of the page it says contact just click that and say what you gotta say that the only thing i can come up with